Flexible ways to manage veterinary costs

Veterinary fees are payable at the time services are provided. When an unexpected bill is difficult to manage, approved third-party payment services may offer another way to spread the cost.

A grey cat sitting on the Glenfield reception counter beside the clinic price list

Paying at the clinic

Payment at the time of service

Payment is normally required when your consultation, procedure or hospital stay is completed. For planned care, you can ask for an estimate before treatment. Estimates may change when examination findings, test results or your pet’s response to treatment mean the plan needs to be adjusted.

Deposits

When a deposit is required

A deposit is required before some planned and in-hospital care. The amount is based on your treatment estimate, and the team will confirm it with you before your pet is admitted.

Surgery, including desexing
Dental procedures under anaesthetic
Hospital stays and ongoing in-hospital treatment
Other higher-cost procedures or investigations

Your deposit is deducted from the final account, and the remaining balance is payable when your pet goes home. If your pet’s treatment needs to change, we will contact you to discuss an updated estimate wherever possible.

Third-party payment organisations

Spread eligible veterinary costs over time

Vets for Pets works with VetPay and Afterpay. Applications and transaction approvals are made by the provider, not by the veterinary clinic, and current eligibility, limits, fees and terms apply.

VetPay

Veterinary treatment payment plan

Designed specifically for veterinary expenses.

VetPay can allow approved clients to place eligible treatment costs onto a payment plan and repay the provider over time.

Apply directly with VetPayVetPay completes its own approval and affordability assessment.

Ask the clinic to add approved treatmentOnce approved, eligible treatment costs can be added subject to your available credit and VetPay’s terms.

Follow the repayment planVetPay provides a fortnightly repayment schedule. Interest and provider fees apply, so review the current terms before proceeding.

Visit VetPay Fees and FAQs

Pay in 4

Short-term instalments for approved purchases.

Afterpay Pay in 4 generally divides an approved purchase into four payments over approximately six weeks. It is interest-free when payments are made on time.

Use or apply for an Afterpay accountClients must meet Afterpay’s eligibility requirements and complete its assessment process.

Approval occurs for each purchaseAvailable-to-spend limits and individual transactions are determined by Afterpay.

Repay according to the scheduleThe first payment is generally due at purchase, with the remaining payments automatically collected. Late fees may apply if a payment is missed.

How Afterpay works Current terms

Important financial information: VetPay and Afterpay are separate third-party providers. Approval is not guaranteed. Fees, credit checks, limits and repayment obligations are controlled by the provider and may change. Consider whether repayments are affordable and review the provider’s current terms before applying.

Planning for unexpected care

Pet insurance may help with eligible future treatment costs

Pet insurance can reduce the financial impact of some unexpected accidents and illnesses, but cover varies widely. Waiting periods, exclusions, excesses, benefit percentages and annual limits can all affect what is reimbursed.

For more information